Handouts and Supplemental Materials
For Webinars
25 Words You Need To Know How To Spell (Because Spellczech Won't Help)
Clients for Life: Their Worth; Creating them and Keeping Them
Dirty Words
Doing e-Mail Right
Everything You Ever Wanted To Know about List Preparation (but Were Afraid To Ask)
Expectations Management
Gaining Referrals: Their Worth; Gaining More of Them
Justice Theater: Litigation and the Resolution of Your Disputes
Limitation of Liability
Negligence and the Standard of Care
Personal Pronouns: The Most Dangerous Words of All
Profreading 101
Risk Management and Effective Documentation
The Scientific Style for Today's Nonscientific Readers
Simple Steps for Successful Selling for People Who Don't Like To Sell
There It Isn't; Simple but Highly Effective Editorial Tricks
For eBrownbag Videos
Presentation 1: Welcome to Private Practice
Presentation 2: The Roles You Will Play
Presentation 3: What Client Representatives Really Want: Part 1
Presentation 4: What Client Representatives Really Want: Part 2
Presentation 5: The Standard of Care
Presentation 6: Third Parties and Your Duty of Care
Presentation 7: Professional Liability Insurance
Presentation 8: Justice Theatre
Presentation 9: Managing Your Personal Liability Risk
Presentation 10: Documentation